Contact Customer Support
Our support team can assist with product information, orders, shipment updates, returns, refunds, payment questions, and account concerns. To help us locate the relevant information efficiently, please include your order number whenever available and briefly explain the request.
Helpful Details
If an item arrived damaged, incorrect, or incomplete, include clear photographs of the item and its packaging where possible. For delivery questions, review your order confirmation and tracking messages first, then email us if additional help is needed.
Reply Timing
We review support requests in the order received and aim to reply as soon as reasonably possible.
Email: service@aveirio.com